Card Loan Officer - Semarang/Solo/Yogyakarta/Pekalongan (Jawa Tengah)

Join Bank Mega as a Card Loan Officer in Central Java!

Bank Mega, a leading financial institution in Indonesia, is seeking dynamic and results-driven professionals to join our team as Card Loan Officers in Semarang, Solo, Yogyakarta, and Pekalongan. This role offers a unique opportunity to be part of a growing financial institution that values innovation, customer satisfaction, and professional growth. As a Card Loan Officer, you will play a pivotal role in managing and growing our credit card portfolio, ensuring our customers receive the best financial solutions.

In this role, you will interact daily with our customers, understanding their financial needs and offering tailored solutions. You will leverage our advanced banking systems, including our core banking platform and credit risk management tools, to streamline processes and enhance customer experiences. This is a chance to make a tangible impact on our customers' financial journeys while advancing your career in a reputable organization.

📋 Tanggung Jawab Pekerjaan

• Manage and grow the credit card portfolio by identifying new customers, cross-selling additional products, and upselling existing customers.
• Conduct credit assessments and approvals using our in-house credit risk management tools.
• Monitor credit card usage and provide timely interventions to prevent defaults and fraud.
• Provide excellent customer service, addressing inquiries and resolving issues promptly.
• Collaborate with the marketing team to develop and implement promotional campaigns to attract and retain customers.
• Analyze sales performance and provide regular reports to the management team.
• Maintain accurate and up-to-date customer records using our core banking platform.
• Stay updated with industry trends and regulations to ensure compliance and continuous improvement of our credit card offerings.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Finance, Banking, Economics, or a related field.
• Minimum 3 years of experience in credit card sales, loan processing, or a related role in the banking industry.
• Strong knowledge of credit risk management principles and practices.
• Excellent communication and interpersonal skills to build and maintain strong customer relationships.
• Proficiency in using Microsoft Office Suite, particularly Excel and PowerPoint.
• Knowledge of banking software and systems, such as Core Banking Solutions and Credit Risk Management Tools.
• Ability to work well under pressure and meet targets in a fast-paced environment.
• Certification in Financial Services (e.g., Certified Financial Planner, Chartered Financial Analyst) is a plus.

🛠️ Keahlian

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